Frequently Asked Questions

General FAQs

What industries do you serve?

We provide custom promotional products for the entertainment industry (bands, influencers, streamers, and eSports), corporate clients (team building, employee appreciation, branded apparel), and healthcare organizations (staff recognition, patient giveaways, and community outreach).

Our product range includes custom t-shirts, polos, hoodies, embroidered hats, tote bags, stickers, drinkware, wellness kits, baby onesies, and more. If you can imagine it, we can brand it.

We accommodate both small and large orders. Some decoration methods have minimum quantities (like screen printing), while others (like DTG or embroidery) allow for smaller runs.

Service & Production FAQs

What decoration methods do you use?

We specialize in screen printing, embroidery, DTG (Direct-to-Garment), DTF (Direct-to-Film), sublimation, and private relabeling. Each method is selected based on your product type, design, and order size.

Standard turnaround times range from 12-14 business days after artwork approval, depending on the size and complexity of your order. Rush services are available upon request.

Yes! Our design team can help refine your artwork or create custom designs that fit your brand and chosen products.

Pricing & Ordering FAQs

How much do custom promotional products cost?

Pricing depends on the product, decoration method, order size, and complexity of your design. We provide transparent quotes upfront and offer tiered pricing for bulk orders.

Minimums vary by product and decoration method. For example, screen printing often requires a higher MOQ, while DTG or embroidery may allow for smaller runs.

Yes, we can provide product samples or decoration proofs so you can see the quality before placing a larger order.